Payments/Refund related queries
How can I make payments at StarQuik?
StarQuik accepts multiple modes of payment. You can make online payments using credit cards, Debit cards, Netbanking, PayTM and other wallets. Cash on delivery (COD) is also available for orders.
When will I get my cashback?
If your transaction is eligible for a cashback, you will receive it within 24 hours of delivery, in your Starquik Wallet. The amount can be used to make purchases on StarQuik.com
How long do you take to initiate my refund?
Refunds against order will be made into the StarQuik wallet automatically within 24 hours of the order delivery. Please write to us via email or call our customer support centre in case you want the money to be refunded to the credit card / debit card / bank account used to make the original payment.
How can I add more credits in my StarQuik wallet?
Currently credits/cash is given under following conditions
1. Successful registration of your referral (referral bonus)
2. Cashback for purchases
3. Refund of certain amount
4. Any promo offer running with StarQuik
Want to keep your wallet charged for emergency grocery shopping? Don’t worry. We will be bringing that feature soon.
When does my StarQuik credits expire?
StarQuik Wallet credits have lifetime validity and you can use the credits to shop on StarQuik. There might be some promotional campaigns we run, which may have a limited credit validity.
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