Order Related

Placing an order

How do you ensure that the fruits and vegetables I order are of good quality?

We procure our products directly from the farm, carefully bring and deliver it to you fresh. If you don’t like any item delivered to you, you can return it back to us, no questions asked

How will I know if any item in my order is unavailable?

You will receive an SMS notification informing you about the unavailable items in this situation. Refund against any missing items (if any) will also be automatically initiated within 24 hours of successful order delivery.

Is it safe to use my bank details or debit/credit card to shop on StarQuik?

Yes, it is. All transactions on StarQuik are completed via secure payment gateways. We do not store your card details at any given time.

I’m trying to place an order today but it is getting scheduled for the next day. What can I do?

We know our customers love same day delivery. Order anytime upto 6PM and you should be able to get the order on the same day in your desired slot.

However, due to holidays or other reasons, we might be running full up on some days and you might not get your desired slots. Don’t worry. We watch our capacities closely and are constantly expanding to service you well.

Can I schedule an order to my convenience?

Sure. At the checkout page, you can select a delivery slot of your choice.